Shipping Policy

 

1. Shipping Overview

At Earth Lings Skin Care, we strive to provide you with timely and efficient shipping. This Shipping Policy outlines our shipping practices, including processing times, delivery options, and associated costs.

2. Order Processing Time

  • Processing Time: Orders are typically processed within [1-3] business days after receipt. Please note that processing times may vary during peak periods or due to product availability.
  • Order Confirmation: You will receive an email confirmation once your order is processed and ready for shipment.

3. Shipping Methods and Delivery Times

  • Domestic Shipping: We offer [Standard, Expedited, and Overnight] shipping options for domestic orders. Estimated delivery times are as follows:
    • Standard Shipping: [3-7] business days
    • Expedited Shipping: [2-3] business days
    • Overnight Shipping: [1] business day
  • International Shipping: We also ship internationally. Delivery times vary by destination and can take [7-21] business days.

4. Shipping Costs

  • Domestic Shipping: Shipping costs are calculated based on the weight of your order and the shipping method chosen. The shipping cost will be displayed at checkout.
  • International Shipping: International shipping costs vary by destination and will be calculated at checkout. Additional customs duties and taxes may apply and are the responsibility of the customer.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order’s status using the provided tracking link.

6. Delivery Issues

  • Lost or Delayed Orders: If your order does not arrive within the estimated delivery time or if you suspect it is lost, please contact our customer support team for assistance.
  • Incorrect Address: Please ensure that the shipping address provided is accurate. We are not responsible for delays or issues resulting from incorrect addresses.

7. Returns and Exchanges

Please refer to our [Returns and Exchanges Policy] for information on returning or exchanging items. Shipping costs for returns and exchanges are the responsibility of the customer unless the return is due to an error on our part.

8. Contact Us

If you have any questions or concerns about our shipping policy or your order, please contact us